Because our systems are built around 1 Key, 1 System, not off-the-shelf convenience, turnaround times vary slightly depending on what you’re ordering.

Completely NEW TALON System

TALON systems are not a grab-and-go product and that’s by design. Each new system is configured and keyed in-house so your locks work together seamlessly from day one. While we keep high-turnover components in stock, fully new or more tailored setups require custom key management.

Please allow up to 5 business days for processing, plus shipping time.

Add-ons to an EXISTING TALON System (Keyed Alike)

When adding to an existing TALON system, we carefully match your new locks to your current key profile. This extra step ensures your “1Key” system stays intact as your setup grows.

Because this is a customised process manufactured with Australian Lock Company and then handled in-house, please allow up to 5-7 business days for processing, plus shipping time.

NEW or EXISTING 1Key Caravan System

1Key Caravan kits are simpler to process and are typically packed within 2–3 business days once payment is received, then shipped.

Shipping time depends on your location and Australia Post, but delivery is typically within the same week.

Our shipping fee is based on weight of your order. Once the order is shipped you will receive tracking information via email (provided you have entered an email on check out for online purchases).

NOTE: We do our best to communicate with you if we have had a surge in orders or stock shortages etc.

We ask that you take care in choosing your product/s as they are custom assembled to your Caravan and keycode (for additional products). If you are unsure, please speak with our team prior to your purchase.

For change of mind, we do charge a restocking fee of $50 plus freight – to cover the cost of making the items originally chosen for purchase (valid within 1 month of purchase).

Your item/s must be unused and in the same condition that you received it.

Return shipping at the cost of the customer.

We offer a refund if the product is faulty. Please report any issues asap.

We ship Australia-wide and to New Zealand, so travelling is no problem. If you know your next stop, we can send your order to the caravan park you’re staying at, a friend’s address, or a parcel locker. Just tell us where you’ll be, and we’ll get it to you. Or we can call you when goods are ready for dispatch to find out best delivery address. Express shipping is also available if you need it faster.

When it comes to protecting your caravan,
trailer, or valuable gear on the road, not all locks are created equal. Enter TALON
– Australia’s most advanced high-security locking system, and the only one with
a signature pink key that means serious business.

The pink key might look playful, but it’s
backed by serious engineering. It represents a shift in how Australians think
about mobile asset protection – making security easier, smarter, and far more
effective.

Exclusively distributed by The 1Key
Company, TALON is fast becoming the go-to choice for
caravanners, tradies, 4WDers and adventure-seekers who want to level up their
security – without the stress of juggling multiple keys.

So, what makes TALON stand out?

It starts with 20,000 unique key combinations
– dramatically reducing the chance that anyone else will have a key like yours.
Unlike generic locks with duplicated key codes, each TALON key is security-registered
to you, offering advanced protection that’s engineered to
resist tampering and block unauthorised access.

Made in Australia by the renowned Australian
Lock Company, TALON is built with premium materials: 316-grade
stainless steel pins, a solid one-piece machined brass body, and a
high-security BiLock cylinder – built to resist picking and drilling, and
corrosion in the harshest conditions.

But TALON isn’t just tough—it’s smart. The
system is fully expandable, meaning once you’ve got your first
lock, you can add locks for your hitch, coupling, padlocks, toolboxes, MAXTRAX,
jockey wheels, battery boxes, and even the industry first POM (Peace of
Mind) Lock – all operated by the same key. See the POM lock HERE

One key. Multiple high-security applications. Zero
hassle.

Whether you're parked at a caravan park over
Christmas, locking up on-site, or camped out in the outback, TALON gives you
the confidence to leave your gear and your worries behind.

Yes, this is exactly how the system is designed to work. TALON is built to ‘add on’ as your needs grow. When purchasing additional TALON products online, simply enter your existing XLT number in the designated field at checkout, and we will key your new locks alike for you. Note no additional keys will be supplied. You can order these online if you require additional at. $35 / key. Purchase here

Yes! Let's say you have 5 Whale Tail locks. - you can purchase a 4 pack (and save) and add an additional single whale tail to your order. The 5 locks will be keyed alike as they come through as one order. This applies for ALL TALON products that are purchased on the same order - everything is keyed alike unless specified otherwise.

When / if your set up grows your system grows with you. We record your key code in our key management system and future orders - canopy locks, padlocks, Maxtrax, Hitch etc can all be keyed alike on the SAME key.

Completely NEW Systems:

Default 6 keys for a 1Key Caravan System.

2 Keys for the TALON System (Complimentary - additional keys can be purchased).

EXISTING Systems (Adding on and keyed alike):

No additional keys are provided for either a 1Key Caravan or TALON System.

Additional keys can be purchased at $5 for 1Key Caravan / key or $35 for TALON / key.

The 1Key Company keeps a secure record of your key code number and replacement keys are available for the 1Key System at $5 each (plus shipping).

For TALON replacement keys are $35 and identification checks are required as this is a high-security key.

Yes, we have a secure key management system where we record customer key codes.

If you purchase from us again to expand an existing system, we will key your new locks to the code we have on record. We ask that you enter this code when placing your order, but we understand that sometimes it’s forgotten — that’s why we keep a record, making it easy for you to expand your system seamlessly.

If you are ordering on behalf of someone else (using your details) and need a new system key code, please make sure to let us know when placing your order.

No your caravan key can’t be placed on a TALON key system because the two key types use different technologies. The TALON BiLock key is a high-security, restricted double-bladed key with two independent rows of pin tumblers for superior protection. The 1Key Caravan system uses a single-blade key. You’ll carry a Black 1Key and a Pink TALON key – Both fit for purpose based on security along with the size of the blade and the application it is going into.

If your locks are currently locked, you’ll need a locksmith to help you gain access. You can also try sourcing a generic replacement key online or reaching out to your caravan manufacturer. We don’t offer one-off key replacements for standard caravan locks. What we do offer is a full upgrade to the 1Key System, where every lock is keyed alike. If your locks are open, you’re welcome to follow our quote process to get started. And here’s the beauty of being on a 1Key System: if you ever lose your key again, we can replace it quickly and without the usual caravan-key circus.

Most caravans and canopies are fitted with locking systems that use generic keys. This means there are only a limited number of key combinations available across large production runs.

In some caravan locks, there can be as few as 6 different key combinations in circulation. That means the chance of someone else having a key that opens your lock could be as high as 1 in 6. For canopies, the number of combinations can be even lower in some cases.

This isn’t a fault or failing of caravan or canopy manufacturers. These products are mass-produced, and manufacturers are not locksmiths — their focus is efficient production, not bespoke security systems.

At The 1Key Company, we exist to solve this problem.

• 1Key Caravan systems offer up to 1,800 unique key combinations, reducing the chance of a matching key to 1 in 1,800.
  
• TALON locking systems take security even further, with up to 20,000 key combinations, making them a high-security solution for serious protection.
  

In short, generic keys are common — but they don’t have to be your only option. 1Key and TALON provide a smarter, more secure alternative for protecting your caravan, canopy, and mobile assets.

Watch Dave's response to this question

Check our our Youtube

It’s similar to asking the average price of a car - it depends on the make, model, year, and features. Caravans are the same. The cost of a 1Key System depends on how many locks you have and the types of locks we can swap onto a 1Key Caravan system. Prices can range from $200 to $2,000. The best way to get an accurate figure is to request a quote using the quote process on our homepage.

Follow our 3-step process:

STEP ONE

Look at your set up and note: 

• Make, model and year of your caravan
• Type and number of locks (take photos of each lock — for toolbox locks, provide an image under the weather cover)

 STEP TWO

Email our team at office@1keyco.com with the information you collected from Step 1. 

• Include the photos in your email 
• Include your best contact number in case we need to clarify anything.

STEP THREE
Sit back and relax — we’ll get back to you within 2 business days with your quote and the next steps.

For TALON - all products are available for direct purchase through the online shop.

We partner exclusively with dealerships and experienced caravan repairers for our 1Key Caravan system. Because each setup is customised to suit the individual rig, every installation requires a unique quote. For this reason, the 1Key Caravan system isn’t suited to traditional reselling or holding stock on a shelf. If you believe your business is a strong fit and would like to explore a partnership, you’re welcome to contact us via email to begin the conversation. Our TALON product range is sold direct-to-market solely through The 1Key Company. We don’t offer any wholesale or reseller partnerships forTALON for the same reason it is heavily customised to suit what the customer needs.

We’re grateful for every traveller who wants to partner with us. At this stage, we don’t offer free products or standard influencer collaborations. Most of our partnerships grow organically – people discover our gear, purchase it, and then reach out because they genuinely believe in what we’re building. If you have a significant audience and feel there’s a strong alignment, you’re welcome to get in touch and share more about your platform. We’re always open to exploring meaningful, values-driven partnerships.

We no longer attend caravan shows. Instead, we work closely with our trusted partners who showcase the 1Key range at events around Australia. Over time, our business has shifted to majority online – where customers can easily watch and rewatch product videos, explore detailed information, and reach out with questions anytime. This approach lets us support customers more efficiently and consistently.

The easiest way is to check the technical drawing on the product page for each hitch lock and measure your current hitch pin. This will tell you whether you need the standard or extended length.