Our turnaround time for orders and shipping is approximately 1 week. We use Australia Post as our shipping carrier and delivery standard is 3 - 7 days.

Our shipping fee is based on weight of your order. Once the order is shipped you will receive tracking information via email (provided you have entered an email on check out for online purchases).

For express shipping options - please speak with the office team at The 1Key Company.

We ask that you take care in choosing your product/s as they are custom assembled to your Caravan and keycode (for additional products). If you are unsure, please speak with our team prior to your purchase.

For change of mind, we do charge a restocking fee of $50 plus freight – to cover the cost of making the items originally chosen for purchase (valid within 1 month of purchase).

Your item/s must be unused and in the same condition that you received it.

Return shipping at the cost of the customer.

We offer a refund if the product is faulty. Please report any issues asap.

Watch Dave's response to this question

When it comes to protecting your caravan,
trailer, or valuable gear on the road, not all locks are created equal. Enter TALON
– Australia’s most advanced high-security locking system, and the only one with
a signature pink key that means serious business.

The pink key might look playful, but it’s
backed by serious engineering. It represents a shift in how Australians think
about mobile asset protection – making security easier, smarter, and far more
effective.

Exclusively distributed by The 1Key
Company, TALON is fast becoming the go-to choice for
caravanners, tradies, 4WDers and adventure-seekers who want to level up their
security – without the stress of juggling multiple keys.

So, what makes TALON stand out?

It starts with 20,000 unique key combinations
– dramatically reducing the chance that anyone else will have a key like yours.
Unlike generic locks with duplicated key codes, each TALON key is security-registered
to you, offering advanced protection that’s engineered to
resist tampering and block unauthorised access.

Made in Australia by the renowned Australian
Lock Company, TALON is built with premium materials: 316-grade
stainless steel pins, a solid one-piece machined brass body, and a
high-security BiLock cylinder – built to resist picking and drilling, and
corrosion in the harshest conditions.

But TALON isn’t just tough—it’s smart. The
system is fully expandable, meaning once you’ve got your first
lock, you can add locks for your hitch, coupling, padlocks, toolboxes, MAXTRAX,
jockey wheels, battery boxes, and even the industry first POM (Peace of
Mind) Lock – all operated by the same key. See the POM lock HERE

One key. Multiple high-security applications. Zero
hassle.

Whether you're parked at a caravan park over
Christmas, locking up on-site, or camped out in the outback, TALON gives you
the confidence to leave your gear and your worries behind.

Check our our Youtube

Default 6 keys for the 1Key System.

2 Keys for the TALON System.

The 1Key Company keeps a secure record of your key code number and replacement keys are available for the 1Key System at $5 each (plus shipping).

For TALON replacement keys are $35 and identification checks are required as this is a high-security key.